Privacy policy
Last Updated: August 3, 2026
At Nuzzinel, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase from our store.
By using our website, you agree to the practices described in this Privacy Policy.
SECTION 1 – INFORMATION WE COLLECT
When you purchase from Nuzzinel, we collect personal information necessary to process and fulfill your order. This may include:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history
When you browse our website, we also automatically receive certain technical information such as your IP address, browser type, device information, and operating system. This information helps us improve our website, enhance your shopping experience, prevent fraud, and better understand how visitors use our store.
If you subscribe to our emails, we may send you updates about new products, promotions, store news, and other marketing communications. You may unsubscribe at any time using the link provided in our emails.
SECTION 2 – CONSENT
By providing your personal information to complete a purchase, verify payment, arrange delivery, process a return, or contact our customer support team, you consent to our collecting and using that information for those specific purposes.
Where permitted by law, we may also share limited information with trusted service providers, marketing partners, payment processors, shipping providers, analytics providers, and advertising platforms that help us operate our business.
We never sell your personal information to third parties.
Withdrawing Consent
If you no longer wish to receive marketing communications or would like to withdraw your consent where applicable, you may contact us at info@nuzzinel.com or unsubscribe using the link included in our marketing emails.
SECTION 3 – HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Deliver products
- Process refunds and returns
- Provide customer support
- Detect fraud and unauthorized activity
- Improve our website and services
- Personalize your shopping experience
- Send promotional communications when you have opted in
- Comply with legal obligations
SECTION 4 – DISCLOSURE OF INFORMATION
We may disclose your personal information when required by law or when necessary to:
- Process payments
- Ship your orders
- Prevent fraud
- Protect our legal rights
- Comply with legal obligations
- Complete a business transaction such as a merger, acquisition, or sale of assets
We may also share information with trusted third-party providers who help us operate our website and business. These providers are only permitted to use your information to perform services on our behalf.
SECTION 5 – SHOPIFY & PAYMENT PROCESSING
Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products.
If you choose a direct payment method, your payment information is processed securely through Shopify Payments or other approved payment providers. Payment information is encrypted using Payment Card Industry Data Security Standard (PCI-DSS) requirements.
Your payment information is retained only as long as necessary to complete your transaction or as required by law.
For additional information, please review Shopify's Terms of Service and Privacy Policy.
SECTION 6 – THIRD-PARTY SERVICES
We use trusted third-party providers to operate our business. These providers may include:
- Shopify
- Payment processors
- Shipping carriers
- Fraud prevention services
- Email marketing providers
- Analytics providers
- Advertising platforms
These providers collect, use, and disclose your information only as necessary to perform services on our behalf.
If you leave our website or follow links to third-party websites, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external websites you visit.
SECTION 7 – COOKIES & ANALYTICS
Nuzzinel uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising and marketing efforts.
Cookies may include Shopify functionality cookies, shopping cart cookies, security cookies, analytics cookies, and advertising cookies.
We may also use services such as Google Analytics and advertising platforms to better understand website usage and improve our marketing. These services may collect information about your interactions with our website in accordance with their own privacy policies.
Most web browsers allow you to manage or disable cookies through your browser settings.
SECTION 8 – SECURITY
We take reasonable administrative, technical, and physical safeguards to protect your personal information.
Sensitive payment information is encrypted using Secure Socket Layer (SSL) technology and processed according to PCI-DSS security standards.
While no method of internet transmission or electronic storage is completely secure, we follow commercially accepted industry practices designed to protect your information.
SECTION 9 – DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements.
SECTION 10 – YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your personal information
- Opt out of certain marketing communications
To exercise any applicable privacy rights, please contact us using the information provided below.
SECTION 11 – CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete that information.
SECTION 12 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page with the revised "Last Updated" date.
SECTION 13 – CONTACT INFORMATION
If you have questions about this Privacy Policy or wish to access, correct, update, or delete your personal information, please contact us:
Store Name: Nuzzinel
Address: 300 Hickory Trace Ln, Garner, North Carolina 27529, USA
Email: info@nuzzinel.com
Phone: 828-399-8624
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)
We aim to respond to customer inquiries within 1–2 business days.