Willow Cooling Dog Mat
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Breathable woven-rattan surface
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Soft padded bolster edge
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Moisture-proof, wipe-clean base
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Anti-slip bottom
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4 prints, 5 sizes
Free Shipping
30 Days Easy Return
Customer Support
Description
Cool naps, all summer long. Meet Willow — a breathable woven-rattan cooling mat that gives your dog a naturally cool, comfy spot to stretch out when the weather heats up. The airy vine-mat surface lets heat escape while a soft padded bolster gives their chin and paws something to lean on, and the moisture-proof, wipe-clean base keeps it fuss-free at home, in the crate, or on the sofa. In four prints: Grey, Pink, Linen, and Blue.
♥ WHY YOU'LL LOVE IT
- ✔ Naturally cooling. — a breathable woven-rattan surface lets air flow and heat escape for cooler naps
- ✔ Comfy bolster edge. — a soft padded border to rest a chin or paws while lounging
- ✔ Wipe-clean & moisture-proof. — the smooth base resists spills; just wipe with a damp cloth
- ✔ Lightweight & go-anywhere. — light enough to move from floor to crate to sofa, at home or travelling
📏 SPECIFICATIONS
- Material: woven rattan-style cooling surface with a padded oxford bolster
- Colors: Grey, Pink, Linen, Blue
- Sizes (L × W): S 40×30 cm (15.7×11.8 in) · M 50×40 cm (19.7×15.7 in) · L 60×45 cm (23.6×17.7 in) · XL 70×55 cm (27.6×21.7 in) · XXL 90×70 cm (35.4×27.6 in)
- Best fit by size: S up to 5 lb (2.3 kg) · M up to 11 lb (5 kg) · L up to 17 lb (7.7 kg) · XL up to 22 lb (10 kg) · XXL up to 33 lb (15 kg)
- Base: anti-slip, moisture-proof
- Care: wipe clean with a damp cloth, air dry
Free Shipping
United States
Free standard shipping is available on all orders within the United States.
United Kingdom
Free standard shipping is available on all orders within the United Kingdom.
Canada
Free standard shipping is available on all orders within Canada.
Australia
Free standard shipping is available on all orders within Australia.
Orders are processed Monday through Friday, excluding holidays.
Orders placed before 5:00 PM EST will begin processing the same business day. Orders placed after this time will begin processing on the next business day.
- Processing Time: 1–2 business days
- Transit Time: 6–8 business days
- Estimated Delivery Time: 7–10 business days
While we work hard to ensure timely delivery, occasional delays may occur due to factors outside our control, including:
- Inventory availability or order processing capacity
- Increased order volume during peak seasons
- Carrier delays or transportation disruptions
- Severe weather events, natural disasters, labor strikes, or customs processing for international shipments
Lost Packages
If your package has not been delivered within 15 business days after the estimated delivery date, please contact our customer support team.
Nuzzinel will coordinate with the carrier to locate the shipment and, if necessary, arrange for a replacement or refund in accordance with our policies.
If a significant delay occurs with your order, our team will notify you as soon as possible.
For additional details, please visit our Shipping Policy page.
Returns & Refunds
We want you and your canine companion to love every purchase from Nuzzinel. If something isn't quite right, eligible items may be returned within 30 days of delivery.
How to Start a Return
To initiate a return, please contact our support team at:
Our team will provide return instructions and the appropriate return address.
Return Conditions
To be eligible for a return, items must:
- Be unused and in their original condition.
- Be returned with all original packaging, accessories, and tags.
- Have a return request submitted within 30 days of delivery.
Please note that returns sent without prior authorization cannot be accepted.
Refund Processing
Once your return has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 7 business days.
Nuzzinel does not charge restocking fees on eligible returns.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
If visible damage is present upon delivery, we recommend refusing the shipment (where possible) and contacting our support team immediately.
If damage is discovered after opening the package, please notify us within 48 hours of delivery and include photos of both the product and its original packaging.
For verified damaged, defective, or incorrect items, Nuzzinel will cover all return shipping costs and arrange a replacement or refund at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
We recommend using a trackable shipping service, as Nuzzinel cannot be responsible for return shipments that are lost or undelivered.
For complete details, please visit our Returns & Refund Policy page.
Size Guide
Choose options
-
Breathable woven-rattan surface
-
Soft padded bolster edge
-
Moisture-proof, wipe-clean base
-
Anti-slip bottom
-
4 prints, 5 sizes
- Free Shipping
- 30 Days Easy Return
- Customer Support
Size Guide
-
Breathable woven-rattan surface
-
Soft padded bolster edge
-
Moisture-proof, wipe-clean base
-
Anti-slip bottom
-
4 prints, 5 sizes
- Free Shipping
- 30 Days Easy Return
- Customer Support
Size Guide
Frequently Bought Together
Complete Their Comfort
Everything your dog needs for safe, comfortable, and happy moments.
Their cool-down spot
Watch Our Product in Action
